33mm Privacy Policy
This policy explains how we collect, use, and protect your personal data.
This Privacy Policy is a legally binding document that explains to users in Myanmar why we collect the data we receive when you use the 33mm platform (https://33mm.bio), how we store it, and who has access to it. By using this platform, you are considered to have agreed to the terms of this policy.
Last updated: 30 October 2026
Data We Collect
Types of Data Collected
33mm collects the following types of data to provide a good service and maintain account security —
a) Data provided at registration
- Full name (in Burmese or English)
- Date of birth (to verify you are 21+)
- Phone number or email address
- Payment method used (KBZPay, Wave Money, AYA Pay, bank transfer)
b) Data recorded automatically while using the platform
- IP address and network connection details
- Browser type and device model used to access the platform
- Gaming history and payment records
- Login and logout timestamps
- Server log files
c) Cookies and tracking technologies
We use Cookies to keep the platform running smoothly. Cookies are small text files stored in your browser that remember how you use the platform. You can disable Cookies from your browser settings, but please note that some platform features may become limited.
How Your Data Is Used
Purposes of Collection
33mm uses the personal data it collects only for the following purposes —
- Account registration, verification, and security maintenance
- Processing deposits, withdrawals, and payment transactions
- Age verification to confirm the user is 21 or older (21+)
- Preventing player fraud and financial misconduct
- Handling customer support communications to provide 24/7 service
- Improving platform services
- Sending responsible gambling reminders
- Record-keeping as required by law
We do not use the data we collect for unrelated purposes such as unsolicited advertising.
Sharing with Third Parties
Circumstances in which data is shared
33mm does not sell, rent, or share your personal data with third parties, companies, or organisations for no reason. However, we are required by law to act in the following circumstances —
a) Service providers
Banks and payment companies that process transactions (KBZPay, Wave Money, AYA Pay) can access your financial data only to carry out the payment process. They each have their own privacy policies.
b) Game service providers
Game providers on the platform can access only identifying numbers such as player IDs to verify fair play and resolve technical issues.
c) Legal requirements
Please be aware that if a request is made by judicial authorities or required by law, we are obliged to comply. Even in such cases, we will do our best to protect your data as much as possible.
Data Protection and Retention
Security technologies
33mm uses the following technologies to keep your personal data safe —
- SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
- Server firewall and network security systems
- Authentication layers to verify account access
- Limiting the number of staff who can access stored data
- Relevant staff must be trained in security practices
Data retention period
We will retain your data for as long as your account remains open. After your account is closed, we will continue to retain data for an appropriate period in line with legal requirements and financial record-keeping obligations.
Financial transaction records will be retained for the minimum period required by law. After that period, any data that is no longer needed will be securely deleted.
User Rights
Rights you are entitled to
As an account holder on the 33mm platform, you have the following rights —
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Right to access — you can request to view the personal data we hold about you
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Right to rectification — you can request corrections to personal data that is inaccurate or incomplete
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Right to erasure — you can request deletion of your personal data where there is no conflict with legal requirements
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Right to object — you can request that we stop using your data for unrelated purposes
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Right to portability — you can request that your data be provided in a readable file format
To exercise any of these rights, you can email us at [email protected]. We will respond within the period required by law.
Age 21+ Restriction
Policy on underage users
33mm is a platform that enforces age verification (21+). We never intend to collect personal data from anyone under 21. If we discover that an underage person has accessed our platform without authorisation —
- That account will be closed immediately
- Personal data associated with that person will be deleted
- Any winnings received by that person will be reviewed in accordance with the law
If you are aware that someone under 21 is accessing the platform, please notify us immediately at [email protected].
Policy Updates
Notice regarding policy changes
33mm reserves the right to update this privacy policy when necessary. When the policy changes —
- The "Last Updated" date on this page will be updated whenever changes are made.
- For major changes, account holders will be notified through the available communication channels.
- Continued use of the platform after any changes have been made will be taken as your acceptance of the updated policy.
Please bookmark this page so you can check for policy updates regularly.
Contact Information
Privacy Protection FAQs
For questions, requests, or complaints regarding personal data, you can reach us at this email —
Myanmar-language support is available 24/7
Live Customer Support
Need a quick answer? Connect with 33mm's 24/7 live chat support and speak with us directly in Myanmar.